– CONDITIONS FOR RETURNS: To qualify for a return, items must be UNUSED and in a new re-sellable condition. Please see the conditions for unused items below. If you wish to return a product, kindly contact us at firstname.lastname@example.org.
– UNUSED CONDITIONS: For an item to be eligible for a full refund, it must be UNUSED and in excellent re-sellable condition. Before wearing any of our apparel, please ensure that it fits well and that you are happy with the design and quality. Please ensure you are satisfied with the product before removing any tags or disposing of any original packaging.
– SHIPPING COSTS/FEES: The customer is responsible for covering the shipping costs for returning the item. Additional costs incurred as a result of a ‘Refused’ or ‘Return to Sender’ delivery will be deducted from the refund amount. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
– RETURN TIME LIMIT: Items may be returned within 7 days of receipt. You must request a return within this 7-day period. To initiate a return, you must keep the item in perfect condition, without using or removing the tags and the original packaging. Once we receive your returned item and confirm that the conditions for reimbursement have been met, you will receive a full refund. The refund will be issued to the original payment method used for the order. We encourage you to send back the goods as soon as possible to expedite the refund process.
We regret any inconvenience this may cause, but we currently do not offer item exchanges.
If you wish to cancel an order, please send us an email at email@example.com with your cancellation request before the order is shipped from our warehouse to avoid return shipping charges. Please note, once an order has been shipped, it is no longer eligible for cancellation.
Upon completion of your order, we aim to pack and dispatch items from our warehouse as quickly as possible. Please note that processing times can vary, but we always strive to dispatch orders within 1-3 business days.
Many of our products are held in stock, but some items are manufactured overseas. As a result, shipping times can vary. For domestically held items, you can expect a quicker delivery time, but for items manufactured overseas, please allow up to a month for your order to arrive. We appreciate your patience and understanding.
Shipping costs will be calculated and added at checkout. We are proud to offer worldwide shipping. However, please be aware that shipping times can be influenced by your location and local customs procedures.
In the event of any shipping issues or delays, please reach out to us at firstname.lastname@example.org. We will do our utmost to assist you in resolving any problems. When contacting us, please remember to include your order number in your email.
By placing an order with One Piece Apparel, you agree to these terms and conditions. We reserve the right to change these policies at any time and encourage you to review them regularly to stay informed.